We ask that before placing your order, you carefully take note of the chair’s measurements as if it does not fit in your home it cannot be returned. Unwanted In the event that you would like to return an item please email or call for instructions. We are able to offer a 7 day cancellation policy from the date that your order was placed. Because the furniture is custom made to order, we are unable to accept cancellations or returns after this period. Faulty or damaged If your goods are incorrect, damaged or faulty please notify us my phone or email within 7 days of delivery for a full refund including carriage or exchange. We will not be liable to you for any indirect or consequential loss, damage, or expenses arising out of any faulty or incorrect goods, and we shall have no liability to pay any money to you by way of compensation other than such refund for the goods including carriage. We shall provide refunds within 30 days of us receiving the unwanted or damaged product.