Return PolicyDragons furniture items will be delivered by their nominated carriers. They will contact you directly to arrange a convenient delivery date and time. If, however, the delivery is unsuccessful as nobody is at home at the agreed time or there are problems with access, the goods will have to be re-delivered and a new delivery cost charged.
In the event that you would like to return your side table please email or call for instructions and return the item to us within 30 days of receipt. The products must be returned in their original packaging, unused and in a saleable condition. Unfortunately we cannot refund delivery charges if you change your mind. Any costs entailed in returning an unwanted item must be met by you. We cannot accept responsibility for any goods lost in transit, therefore we strongly recommend that you obtain proof of posting. Custom-made or personalised items are non-refundable and cannot be exchanged unless faulty.
Faulty or damaged
If your goods are incorrect, damaged or faulty please notify us my phone or email within 7 days of delivery for a full refund including carriage or exchange. We will not be liable to you for any indirect or consequential loss, damage, or expenses arising out of any faulty or incorrect goods, and we shall have no liability to pay any money to you by way of compensation other than such refund for the goods including carriage. We shall provide refunds within 30 days of us receiving the unwanted or damaged product.